Expert Clinics:

This unique conference feature will afford you the opportunity to receive feedback and guidance from foremost metrics experts in a highly interactive and hands-on environment.

NOTE: Each session is limited to 15 participants

CLINIC 1 Metrics for Managing Technology Development

Facilitator: Dr. Eliezer Geisler Illinois Institute of Technology

Does your organization lack a process for managing and measuring advanced development projects? How do you know when to invest in new technology and how do you justify the investment? This clinic will examine common problems that organizations run into as they try to assess the value of new technology and its potential impact on bottom-line growth. Dr. Geisler will introduce the topic of metrics for technology development and provide existing metrics and approaches from the current arsenal of measurements for technology development as potential solutions for attendee issues.

CLINIC 2 Proactive and Predictive Measurements

Facilitator: Bradford L. Goldense Goldense Group, Inc.

Key parameters of a product's ultimate business performance continue to
become solidified earlier and earlier in the development cycle.  This two-decade industry trend is actually accelerating.  A corporation's ability to master the art of identifying leading indicators, some of which are company-specific, is therefore increasing in importance.  Proactive Measures help to assure that the best R&D investments will be selected.  Predictive Measures help to assure that these best investments stay on track. Learn to identify them.  Learn to define them to scale across a corporation.

CLINIC 3 Effectively Deploying the Balanced Scorecard

Facilitator: Bill Hendricks Orion Development Group

Answers to Questions (And Answers) You Wished You’d Asked Before You Launched Your Balanced Scorecard

Using case scenarios, interactive reflections and a structured Question & Answer process, this interactive session allows participants to discuss the barriers and constraints they’ve experienced with their scorecard. We will answer questions like:

• How do you get buy-in?
• What do I do about resistance to change?
• Are there red flags or pitfalls I should be aware of?
• How do I get started now that I’ve lost momentum?
• Where do programs like Six Sigma and CRM fit with the Balanced Scorecard?

No question is out of bounds.

Have you ever heard this statement while trying to make a big decision, "This sure is risky!" What does that mean? What is the difference between something being risky or simply hard to do? Face it, every decision you make will have risks associated with it. How do you know which of those to manage? Even if you know which risks to manage, how can you tell if you are being successful in reducing the likelihood of occurrence? The purpose of this expert clinic will be to help answer those questions. The solutions will come from using a set of quantified measures to decide which risks to manage then another set to determine if we are being successful in mitigation. We will first define the standard risk model and then we will develop a set of measures to assess the risk of our decisions.